You can expect a response within 24 hours during normal business hours:
8am-5pm Pacific time, Monday-Friday, excluding major US holidays.

Fastest information available via our community portal.

Ask the Community

Fast, immediate answers to most questions and crowd-sourced reporting of platform issues in our member-only community.

Access the community when you log into your blog and navigate to your blog’s support center.

Tweet to @LexBlogSupport

Sum up what’s up in 140 characters (or less) and send our way.

Submit a Ticket

If the support you need involves private or confidential information, use our ticket form.

Additionally, our status page is available for you to check on outages and known issues.